SHIPPING
Shipping Policy
Your wellness journey means so much to us, and we want every step – from placing your order to unboxing – to feel smooth and joyful.
- Free Shipping, Always: We are happy to offer free shipping on every order, anywhere in India, because taking care of you should never come with extra costs.
- Reliable Courier Partners: We’ve partnered with India’s top courier services to ensure that your products are delivered safely and on time.
- Careful & Prompt Dispatch: Every order is carefully packed and dispatched within 1-2 business days.
- Quick Delivery: Once shipped, your order will typically reach you within 3–5 working days, depending on your location.
- Tracking Made Simple: As soon as your order is dispatched, you’ll receive a tracking code by email and SMS. You can use this to easily follow your order’s journey on our courier partner’s website.
- In Rare Delays: If there’s ever an unexpected delay due to weather or courier issues, we promise to keep you informed and work to get your order to you as quickly as possible.
We believe that your wellness products should reach you with care and without worry – so all you need to do is look forward to enjoying them.
Exchange & Convenience Fee Policy
We completely understand that sometimes you may need to exchange a product, and we are here to make it as easy as possible.
- Easy Exchange: Simply contact us within the exchange period, and our team will assist you with a quick and smooth exchange process.
- Convenience Fee: For exchanges, a small fee of ₹150 will be charged. This fee helps us arrange for pick-up of the existing product and safe delivery of the replacement right to your doorstep.
- Handle with Care: We request that the product is unused, in its original packaging and condition when you return it.
Our goal is to ensure that even an exchange feels like a pleasant experience, handled with the same care and love as your original order.
